Privacy Policy

1 Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full Name, Contact Number, Email Address, and Delivery Address
• Order details including products ordered, quantities, and payment reference
• Communication records through phone calls, WhatsApp, email, website forms, and social media platforms
• Festival preferences or calendar type preferences shared voluntarily by you

We may also automatically collect certain technical information when you visit our website, including:

• IP Address and Browser Type
• Device Information and Operating System
• Pages Visited, Date and Time of Access, and Website Usage Data
• Cookies and Similar Technologies

2 Purpose of Collecting Information

Your information may be collected and used for the following purposes:

• Processing and fulfilling your calendar and almanac orders
• Arranging packaging and delivery across India
• Responding to enquiries and customer service requests
• Sending order confirmations, dispatch notifications, and delivery updates
• Providing information about new calendar editions, Panchanga releases, and seasonal offers
• Improving our website and shopping experience
• Conducting internal administrative and operational activities
• Complying with applicable legal and regulatory requirements
• Protecting the safety, rights, and legitimate interests of customers and Athma Gnana Maiyam

3 Marketing Communications

With your consent or where permitted by applicable law, we may contact you through Phone Calls, WhatsApp Messages, SMS, Email, and Social Media Platforms. Such communications may include:

• New Calendar and Panchanga Almanac arrivals for the upcoming year
• Festive Offers and Special Discounts during Tamil festival seasons
• Order Updates and Delivery Notifications
• Important Store Announcements

You may opt out of receiving promotional communications at any time by contacting us directly.

4 Data Protection and Security

Athma Gnana Maiyam implements reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, misuse, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

5 Disclosure of Information

We do not sell, rent, trade, or commercially exploit personal information provided by our customers or website visitors. We may disclose information only under the following circumstances:

• To service providers assisting us in operating our services (e.g., courier partners, payment processors)
• When required by applicable law, court order, or governmental authority
• To protect the rights, safety, and security of Athma Gnana Maiyam, customers, or the public
• During business restructuring, merger, acquisition, or legal compliance processes

Any such disclosures shall be limited to the extent reasonably necessary.

6 Third-Party Services

Our website, advertisements, and communication channels may contain links to third-party websites, applications, or services. Athma Gnana Maiyam is not responsible for the privacy practices, content, or security policies of such third-party platforms. Users are encouraged to review the privacy policies of those external services before providing personal information.

7 Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience, improve website functionality, understand visitor behaviour, measure website performance, and improve marketing effectiveness. Users may manage cookie preferences through their browser settings.

8 Retention of Information

Personal information will be retained only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce applicable agreements.

9 Children's Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10 Changes to This Privacy Policy

Athma Gnana Maiyam reserves the right to update, revise, or modify this Privacy Policy at any time without prior notice. Any changes will become effective immediately upon publication on the website. Continued use of our website or services following any modifications constitutes acceptance of the revised Privacy Policy.

11 Contact Information

For questions, concerns, requests, or feedback regarding this Privacy Policy or the handling of personal information, please contact: